Once your scanner is installed, use the Windows Scan app to scan a picture or document. If prompted, select your scanner from the list and click OK.If File is not available on the menu bar, click Alt on your keyboard, to display it. Not all models are compatible with all listed operating systems. You can scan using windows scan, or Microsoft paint. There is no update on new software as of now. I understand you are trying to scan using the printer.Īdobe has stopped supporting the Flash player that was required for HP Solution Centre. Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.You need to follow the instructions to fix it. A cross X indicates that there is a problem with the printer.Exclamation An exclamation mark indicates that the test failed and was skipped.A wrench spanner means that the problem was found and fixed.A checkmark indicates that your printer has passed. ![]() Step 5: The result of each test is as follows: ![]() Step 4: Choose Fix Printing or Fix Scanning according to the problem you encounter, and then follow the instructions on the screen. If your printer is not listed, make sure the printer is turned on and connected, click My product is not listed, and then click Retry. Step 3: After the download and installation are complete, HP Print and Scan Doctor will open. Step 2: Follow the on-screen instructions to install HP Print and Scan Doctor. Go to this address to download the package of HP Print and Scan Doctor. Step 1: Turn on the printer and load plain paper into the main tray. Read More How to Download & Use HP Print and Scan Doctor
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